FAQ

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Ordering From Us

Welcome to order DECOSON products. We are happy to provide you with various aluminium furniture suggestion and distribution aluminium products to meet your needs. Ordering process is simple and clear. Here are the steps to get started:

Confirm Aluminium Products Solution (7-15 days)

Before placing an order, it is important to understanding which product solution you need for project. It is much helpful you can provide us your design. If you not have it, donot worry, Yundian specialists will provide assistance. Excellent customer service is the key to successful orders.

1

Sign A Cooperation Contract ( 5-7 days)

Our specialists will communicate with you on various details of the order, understand your ideas, and then implement them into the contract, to ensure that your rights and interests are protected.

2

Mass Production (20-30 days)

After receiving your deposit payment, we will arrange production within 1 day. Our approval process is efficient and fast, saving customers time and costs to the greatest extent.

3

Delivery
( 25-35 days)

We support a variety of transportation methods, including courier and various logistics delivery. Urgent orders can choose air transportation, it is fast but very expensive. Sea transportation is our most important and economical method. The voyage time varies depending on the destination port, please let our specialists confirm the details for you.

4

After-Sales
service

DECOSON provides 24hours online after-sale service. If you have any questions during this period, please contact us in time and we will actively respond and provide solutions. In addition, we will make return visits to customers to understand satisfaction so as to improve and optimize services promptly.

5

Can't Find Answer? Ask Us

Keeping Original Intention, Providing Value To Customer Through Superior Products.

Phone Numbers:

+86-13927794967

Email:

info@decoson.com

Company
Information

Supporting your need for expertly-made aluminium products for your market, DECOSON’s customized solutions are DECOSON tailored to provide output with speed and efficiency.

DECOOSN Aluminium is a true manufacturer of aluminum glass door, aluminium glass cabinet, aluminum pillar wardrobe, wallmounted wardrobe, aluminium panel cabinet, L-shaped aluminum lighting shelves, aluminium decoration bookshelf, lighting system, cabinet handles and related profiles & accessories.

DECOSON Aluminium is No. 12, Factory Building, Northern Optoelectronic Metal Co., Ltd., Xianxi Reservoir West Road, Yanfeng, Nanhai District, Foshan City, Guangdong Province.

We are open from 8 am to 6 pm China time. Holidays are based on national statutory holidays. For Chinese New Year holidays, we will have nearly 1 month.

DECOSON Aluminium factory area is more than 5000 square meters.

Currently, DECOSON Aluminium has approximately 150 employees.

Yes, ISO standard, please contact our specialist to get the certificate.

Ordering
and Payment

DECOSON prides on excellent customer service, quick delivery time, and competitive prices. Let us be your different supplier.

T/T and L/C are our main payment term. Other ideas, welcome contact us to further discuss.

Please contact us, we will have a specialist to provide you with one-stop service.

Our order delivery time normally is 30 days, exact time based on order quantity.

Sea transportation is preferred mode, and we give priority to the Foshan port that is closest to us. Surely, air transportation, truck transportation, courier delivery are available for your choice.

Service
Information

Always delivering on our commitments, our knowledge allows us to constantly seek challenges your project may face and deal with them.

You can find us by email, WhatsApp or mobile phone. We will back you in 24 hours soon.

Yes, we can manufacture products with your authorized trademarks. Put your logo on items body and packing.

Yes, because it is an exclusive one, we will have certain requirements for annual sales. Of course, we will also do best to support brand promotion.

Donot worry, we will be responsible for after-sales issues. If your order is short, we will restock it for you immediately. If there are quality problems, we will actively cooperate with you to deal with them.

Product
Information

Paying attention to quality is our responsibility, so if you have any suggestions, please feel free to contact us.

Yes, for projects, we can do without MOQ, for wholesale, we have different MOQ on different products.

We provide carton packaging, carton + wooden frame box packaging, or wooden box according to customer needs. For glass products products are fragile, we will use EPE foam for protecting and make sure all the products are well-packaged. 

Yes, please send us your sdesign/drawing. We have professional R&D team and personnel to analyze and provide you with solutions.

Surely, we can send a sample for you check quality. We will discuss about the sample costs and freight costs with you.

Yes, DECOSON will conduct a 100% full inspection on apperance and trial assembly to ensure that the functions are working well.

Yes, we can provide the test reports as your requirements.

Yes, we have professional technicians to draw product drawings so that you can better confirm the product model.